PPM Boosts Boosts VSC Sales and Reduces Loss Ratios

PPM Boosts Boosts VSC Sales and Reduces Loss Ratios

Auto Dealer Today, September 2017, by Ryan Williams If you want to increase your vehicle service contract penetration while simultaneously reducing reinsured VSC loss ratios, package the deal with a dealer-branded prepaid maintenance plan or sell (or gift) it...
Easing Recon Woes for Fixed Ops Directors

Easing Recon Woes for Fixed Ops Directors

AutoSuccess, September 2017 – Dennis McGinn Perhaps the position in the entire dealership most squeezed by the used car department’s appetite for fresh inventory and the reconditioning department’s ability to get those cars to the sales lot quickly is the...

First, Know Your ADR, and Improve from There

By Dennis McGinn What is the right goal for your Average Days in Recon (ADR) – is it two days or is it 10? Somewhere in this range is the right answer for your store, your market, and your team. Determining your best ADR requires knowing where cars are in your...

Are you Connecting in the Millennial Marketplace?

By Jim Maxim, Jr. In the blink of an eye – that’s how quickly that new generation the car industry worried so much about – the Millennials have grown up and bought houses and cars like we were told they never would. Some predictions were spot on, some were off,...

Watch for These Compliance Potholes

By Terry Dortch If you drive in a big city where road construction is a fifth season or where winters are brutal, you know the skill required to navigate congested and furious traffic as you watch for and dodge road surface potholes and hazards. So next time you find...