The Missing ‘Link’ in Automotive Digital Retailing

By Jim Leman Auto dealers not yet wholly confident in their digital retailing approach should find guidance at The Automotive Intelligence Summit, upcoming July 23-25 in Raleigh, North Carolina. Spoiler: Online car sales are a people business.  “The fact is, whether a...
How Group Reporting Motivates Store-to-Store Recon Improvement

How Group Reporting Motivates Store-to-Store Recon Improvement

By Jim Leman An auto dealership’s reconditioning function helps or hurts the used car department. Recon is not just a process through which trade-ins and auction vehicles get new brakes and tires and dings repaired. Recon, at its best, is a cross-store profitability...
Trade evaluation tools ripe for buyer competition

Trade evaluation tools ripe for buyer competition

Auto Remarketing – April 25,  2019 by Jim Leman CHICAGO  – Consumer-centric vehicle trade-in tools are fertile ground today for dealers’ competition for buyers. More sophisticated than ever, these tools offer more confidence, transparency and often a...
Spring Used Car Stocking Alert

Spring Used Car Stocking Alert

DrivingSales – By Jasen Rice, founder and chief executive officer, Lotpop — March 11, 2019  Traditionally, February and March give dealers some of the highest shopper counts, and April through May sales are brisk. We probably won’t have that season in...

Auto Dealers Selling F&I in Car Dealership Service Lane Pays Off

Wards Dealer Business – March 1, 2019, by Jim Leman – “Cross-department selling like this helps build experience cohesion and brand consistency and strengthens the customer relationship and retention,” says Jim Maxim Jr., president of MaximTrak....

Used Car Managers Improving Recon to Fight Margin Squeeze

DrivingSales , Feb. 21, 2019 – At NADA, I stopped some dealers walking the Moscone Convention Center to ask them about their concerns and strategies for used car performance in 2019. Those interviews appeared in Auto Remarketing magazine. Now, with this new...